Shipping Policy

Order Processing	– Orders processed within 1-3 business days of payment receipt. – Orders on weekends/holidays processed next business day.
Standard Shipping	– Free shipping within Nairobi for orders over KSH 10,000 (motorbike delivery). – Flat rate of KSH 350 for orders below KSH 10,000. – Contact +254115118171 for bulky goods.
	– Insurance advised for fragile products. – Orders before 15:00 dispatched same day; orders after 15:00 dispatched next day. – Orders from outside Nairobi dispatched after full payment.
	– Orders requiring sourcing dispatched 3 hours after ordering.
Delays and Issues	– Delivery times may vary due to weather, customs, or carrier issues.
Returns and Refunds	– Refer to the Returns and Refunds Policy for more information.
Contact Us	– Email: ke.ketexpress@gmail.com – Phone: +254115118171 – Address: Kai House, 655, Floor 4 HSE 4 Tom Mboya St
Notes	– Shipping Policy may change without notice. Please review regularly for updates.